Change Communication Skills online training

Become the strategic advisor

Learn how to successfully communicate change of all shapes and sizes

Every business and organisation goes through change. Sometimes it's just a small tweak to a process ... sometimes it's massive, transformational strategic and digital change! Whatever it looks like, the success often hinges on your communication.

This workshop is designed for anyone who wants practical, helpful tools, knowledge and skills to help you successfully drive change through communication.

Who is this course for?

This course is for anyone who may have to communicate change, at any point in your career, especially those working in (or wanting to work in) roles like:

  • Project Managers

  • Change Managers

  • Team Leaders

  • Communication Managers

  • Business Owners

  • Human Resource Managers

But if you have specific questions, we're happy to chat! Just book in a call, or send us an email at hello@heymelcomms.training 

What’s involved?

With this training, you will learn how implement communication strategies that will engage and delight your stakeholders, protect and boost your reputation, and help your business thrive.

You’ll be introduced to our unique EPIC Change Communication Framework (TM) and top insights from behavioural science to supercharge your change communication skills.

By the end of the week, you’ll have the skills, knowledge and tools you need to confidently support businesses in navigating change through effective communication. Here’s how it works:

  1. Learning: join in a one-hour webinar, every day for five days. Each day we’ll cover key elements of effective change communication.

  2. Templates: you’ll receive a pack of templates we’ll work through as the course progresses. They’re fully customisable, so you can start using them right away!

  3. Questions: there will be plenty of time for questions, and you’ll be able to take advantage of special offers on coaching calls.

What’s included?

Learn the complete end-to-end process of successful change communication

A pack of templates to help your learning stick, and start building your communication strategy right away

Q&A time with your facilitator and drawing on the experiences of your group of participants

Access to all materials - including video and audio recordings, and presentation slides - for up to 12 months after your course

Special deals on coaching calls, to help the learning stick as you apply it to real-life scenarios

  • I would recommend this course to change managers and anyone that works on changes in an organisation. Accessible and practical tips they can adopt and use straight away!

    Course graduate

  • The content was great! Mel is an amazing presenter.

    Course graduate

  • I loved the way the content was presented and the examples used to show the practical application. Good bite sized information - I felt like I can use straight away for my project.

    Course graduate

How much does it cost?

BEST VALUE

One-time payment of

$775 AUD

CONVENIENT

Two monthly payments of

$390 AUD

BUDGET

Four monthly payments of

$200 AUD

A 50% discount is on offer for eligible full-time tertiary students. Email us to find out more.

Secure your spot - ENROL NOW!

These workshops are open to individuals who want to build their skills and knowledge in change communication. Our 2024 course dates:

  • Tuesday 3 - Friday 6 September 2024 (75-minute webinar each day)

Course outline

  • After introductions, we'll delve into the background on change communication, including the five elements of change management. Then we'll get stuck into understanding people - how they respond to change, and how to tailor our communication so it resonates with our audiences.

  • On day 2 we will uncover the three principles of change communication, and how we can use them as guidelines for our work. Then we'll work through the first phase of the change comms process, Evaluate, where you'll learn how to get the information you need to make sure your comms are fit for purpose.

  • Day three is where we'll take a journey through the change comms strategy and plan, step by step. You'll learn how to craft outcomes that drive your strategies and tactics. Then we'll turn our minds to drafting key messages, and how to create a compelling case for why that will help drive change, and reduce resistance.

  • This module will tackle the implementation phase of change communication, the role of leaders, and how we can prepare them to communicate effectively with their teams. Then we'll uncover the 10Cs of Change Communication Tactics, where you'll learn advanced techniques - backed by behavioural science - to drive change.

FAQs

  • The total investment for the five sessions, templates and tools, and access to all materials is $775 AUD, per person. Payment plans are available, starting at as little as four payments of $193.75.

    A student discount of 50% is on offer for eligible participants.

    If you’re a student, please get in touch - you must have valid student ID and proof of being currently enrolled in full-time study.

  • While being able to participate live is our preference (all our students say it helps with accountability and the LOVE the discussion), we know sometimes that just isn’t possible.

    All sessions will be recorded and made available for viewing on the online learning platform, for up to 12 months after your course.

    If you can’t make at least 4 days, consider enrolling in one of our other sessions throughout the year.

  • This course is for you if, at any point in your career, you might have to communicate a change! Typically our students include project managers, change managers and analysts, communication managers and specialists, team leaders and aspiring team leaders, and even small business owners.

    We welcome anyone who is curious about learning how to communication change effectively to reach business goals!

  • You’ll receive a pack of templates, including a template for taking a brief, developing a comms strategy and plan, and drafting key messages.

    You’ll also have access to audio and video recordings of the sessions, and copies of presentation slides.

  • Nothing formal! Just some fun quizzes along the way to help the learning stick.

  • Please email us at hello@heymelcomms.com.au so we can discuss what you need.

  • We’re so confident that you’ll love and find value in this course that we offer a two-day money-back guarantee. This gives you ample time to participate in the program and work through the two modules.

    If, after two days of participating, you don’t feel the course is right for you, simply reach out. Show us you’ve put in the work, and you’ll be eligible for a full refund.

    In order to qualify for a refund you must submit proof that you did the work in the course and it did not work for you. In the event that you decide your purchase was not the right decision, contact us at hello@heymelcomms.com.au and let us know you’d like a refund within 24 hours after the second day.

    You must submit a statement telling us why this course was not a good fit for you and your business needs. What did you expect that you did not get once inside the program?

    We will NOT provide refunds for any request that comes more than 24 hours after the second day’s session.

    After the Refund Period, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless of whether you complete the program.

    If you are no longer able to participate in the course because of a scheduling clash, the fee is not refundable but we can enrol you in the next available course, or you can use the funds towards one of our other training programs. You must, however, give us at least 48 hours’ notice of your intention to withdraw prior to the course beginning. Otherwise, your fees will be forfeited.

  • If you have a whole team that would benefit from this training, we can work with you to develop a bespoke version of the course, which can be held in person over 1-2 days, or virtually. Email us at hello@heymelcomms.com.au and we’ll chat.