Communication training session with Hey Mel! Comms and Training

Communication skills training for your team

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Improve communication and improve your business.

When leaders and teams aren't communicating effectively it becomes harder to get things done. Engagement and productivity decrease, change becomes harder to implement, and reputations are damaged as trust is lost. By investing in our communication skills training for your team, you will support leaders and team members to build the confidence, skills and practical tools they need to communicate effectively, and achieve your business outcomes.

Our workshops

I don’t know how you do it but thank you Mel for taking me through the crisis communications process in an understandable, logical and engaging way. I loved the bite-sized chunks of information each day. I especially found the many real-world examples of both good and bad crisis comms helpful in understanding the main concepts.
— Gail, Crisis Comms Bootcamp participant
Mel Loy hosting an in person communication workshop

Not sure which course is best for you?

Take our quiz and discover your most suitable course right now!

FAQs

  • Online or in-house, we’ll make it work for you (within the bounds of border controls, of course)!

    Zoom is our preferred platform for online training.

    If you want me to attend your business, there will be additional costs for travel-related expenses.

  • This all depends on what you’re trying to achieve. Workshops can be anywhere from a couple of hours to two days, depending on how they’re run and how much content we need to cover. Chat with us about your goals, and we’ll design a course to suit you.

    We frequently recommend breaking up the training into shorter modules spread out over a few days or weeks because we understand:

    1. your people are busy, and there’s a good chance an email will come in that will take them away for the afternoon, and

    2. it can be hard to stay engaged in front of a screen for hours on end.

    Our short, 60-90-minute masterclasses are ideal as virtual training sessions.

  • We’ve designed and implemented communication strategies, training and coaching for corporate, government and not-for-profit clients over several years with great results. The quality of our work sets up our clients for success, both for immediate project needs and future work.

    We aim to keep our training practical, insightful, and fun!

    Whether in person or virtual, our workshops offer a unique element - Mel uses her talents in sketchnoting to Livescribe throughout her courses. It means participants get their unique takeaways from each workshop, and you can say goodbye to boring PowerPoint presentations!

  • Though we’re based in Brisbane, we deliver our workshops across Australia, and the world. We also deliver our Masterclasses virtually, so your team can join in from anywhere.

    Our online courses are mostly self-paced, which you can complete from wherever you are!

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  • The success of your strategy or your project starts with people - how well they understand what you’re trying to achieve, and how well they work together to achieve it. Effective leadership and communication are key tools in your toolbox to help achieve business outcomes, so it makes sense to invest a little time and money in perfecting these skills.

  • After each session, we’ll typically provide a copy of the tools we introduce during the course so you can use/adapt them to your needs. We’ll also deliver key points, handy links, and a session recording for a limited time.

  • In this environment, we know this question is more important than ever!

    Our online courses are priced differently depending on the length and mode of delivery.

    In-person and virtual workshops? Let’s chat first about what you need - what business outcomes are you trying to achieve? What problems are you trying to solve? Then we can work out the best way forward. We are also happy to negotiate pricing for NGOs/NFPs - simply get in touch!

  • "Mel has delivered two short masterclasses for our team so far, and we've already booked her in for another session later this year. Mel's trainings are engaging, interactive and packed with useful tips and insights. She has a gift for breaking down complex ideas into easily digestible steps, and our team always leaves each masterclass feeling energised with a fresh perspective and practical tools. If you're seeking to develop your team's professional communication skills, I strongly recommend Mel Loy. We can't wait to work with her again!"

  • “The ideas had my brain ticking over throughout the entire session, thinking of how I can implement these right now!”

    Masterclass participant

  • "Any businesses / managers with teams should do this workshop - it will help with all communication, not just change!"

    Communicating Better, Together workshop participant

  • "I learned to reflect on my own ways of thinking and learning, as well as others', and it really opened my eyes to some of my habits in decision making!"

    Communicating Better, Together workshop participant

  • "EVERYONE should do this training. Employees at every level of organisations of all kinds will benefit from understanding their own comms styles and that of their colleagues."

    Communicating Better, Together workshop participant

  • "Any communicator who serious about protecting their company's reputation and honing their craft should do this course. It is very practical, relatable and interesting and will equip you with the knowledge and the tools to prepare your business to communicate effectively during a crisis. Do it, you won't regret it."

    Crisis Comms Bootcamp participant

  • "Very knowledgeable and resourceful trainer who is able to deliver knowledge in a creative, professional and relatable way."

    Training participant, Malaysia

Are you looking for communication skills training in Australia or further afield? You’ve come to the right place!