How to communicate world events in a positive way
With a barrage of news that is both negative and concerning, it’s hard to ignore the constant influx of information from every angle. Whether it’s from your traditional news channels, such as TV news or the paper, or it’s from your consistent social media updates and live commentary on events - it’s hard to miss anything happening across the world, and everything awful to witness.
From conflicts abroad to crises at home, it's challenging to escape the constant stream of distressing information. But as communicators, leaders, and individuals, it's crucial that we not only address these issues, but we do so with care and empathy.
So, let's explore how we can navigate communicating about tough topics in the workplace, in a way that encourages trust:
Don't ignore it: Ignoring the elephant in the room won't make it disappear. Acknowledging current events shows that you're aware of their impact and fosters trust among your audience.
Stick to the facts: Ensure your information comes from credible sources. Avoid speculation or assumptions, as sticking to verified facts is essential for maintaining credibility.
Show empathy: Recognise that your audience members are real people with emotions and experiences. Listen actively, acknowledge their feelings, and create a supportive environment.
Avoid weighing in on conflict: Unless your organisation has a clear stance, refrain from taking sides in contentious issues. Instead, focus on denouncing violence and expressing support for affected communities.
Offer support: While you may not be a psychologist, you can still provide resources for those in need. Encourage individuals to seek professional help and share information about available support services.
Share the positive news too: Amidst the negativity, don't forget to highlight the good happening in the world. Balance the narrative by sharing uplifting stories and spreading positivity.
Remember, communication is not just about conveying the message; it's about fostering understanding, empathy, and support within your community. It’s about ensuring that while the news may be negative, your community or workplace can be positive, by providing a real, empathetic and trustworthy approach to addressing it or speaking about the bad news. It’s about creating a workplace environment where everyone feels heard, supported, and uplifted - no matter the news surrounding them.
