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Understanding how people respond to change
We’ve all heard that ‘change is the one constant’, and it’s not wrong! We’re now working in a ‘change as usual’ environment, and no organisation is immune. Which is why we've laid out the many ways you can tailor your communication to meet the needs of our four change persona types right here!
Top ideas for communicating change
Change is inescapable in a world of innovation, and with it, comes the need to communicate. So then, what is the best way to communicate your change and how would you go about it? We’ve got some helpful hints on how to communicate change!
What is a change champion and why do we need them?
A key strategy in any project or big change is to enlist change champions throughout a business to support the work. So, what is a change champion and why do we need them?
An EPIC system for communicating change
If your business is going through change - or is about to - communication is one of the most critical tools in your toolkit. But how do you do it well? Here’s a quick overview of our change communication framework to get you started.
How to write a change communication plan
Writing a communication plan for change takes a different approach to writing a comms plan for a campaign or operational matters. Here’s our guide to writing a change communication plan that helps you get what you need!
How to write compelling key messages for change
How you position your change can make all the difference in your audience’s first impressions of what’s to come. So when it comes time to draft your key messages, you need to think beyond the facts … to what you want people to FEEL about the facts!
Key questions to ask when writing a change comms plan
When we’re developing a change communications strategy and plan, we need to think differently about the approach. If it’s a large-scale transformation or significant people change program, or anything in between, there are impacts we need to consider.
How to communicate people change thoughtfully
When it comes to change involving people - particularly restructures - there is another level of care we need to take with our communication. Here’s our top tips on communicating people change to help protect your organisation’s reputation, inside and out.
Case Study: A business acquisition in a close-knit community
Some people find change fearful, particularly when there are many uncertain elements. And this fear can be magnified for employees and businesses who work in close-knit, regional communities.