In our experience working on employee engagement programs and surveys over many years, we’ve uncovered what employees really mean when they say organisational communication is poor.

Are your communication strategies, content and events being designed and delivered with accessibility in mind? Is your team ready to lead the way when it comes to inclusion and fairness?

What can we learn from local and global experiences and what should communicators be ready for?

Learn the key elements that should be included in your company’s writing style guide to make it easy for everyone to speak your language!

In order to make sure our communication is understood, we need to cater to different styles of learning and thinking.

If you haven’t got a crisis communication plan prepared, it can make things harder to manage quickly when a crisis strikes. But there are some core principles you can apply to any situation even if you don’t have a plan in place.

This is the story of how we built an internal comms function for a client experiencing growth and change, but who never had internal comms capability in their organisation.

Not all of us are naturally good communicators, particularly in the written word. The good part is that you can do a few simple things to improve your communication effectiveness.

Being able to write concisely, without losing a professional and approachable tone, can take a bit of practice

When you don’t have a direct line to every single team member and you obviously don’t have the resources to make it relevant to each individual, you still need to rely on the cascade to some extent.

When a presentation is memorable - for the right reasons! - it’s great for your professional reputation, and it’s great for your audience who have the opportunity to learn something new.

When a presentation is memorable - for the right reasons! - it’s great for your professional reputation, and it’s great for your audience who have the opportunity to learn something new.

When we explain something complex, or an organisation’s purpose or strategy, in a powerful or relatable story, people are more likely to not only remember it, but align with it.

An intranet is more than just a comms tool - it’s the face of your digital workplace that informs and connects team members, and supports great productivity.

Whether it’s a crisis you’ve predicted or not, these five simple steps can help you navigate the communication required to help maintain trust and protect reputation.

Some people find change fearful, particularly when there are many uncertain elements. And this fear can be magnified for employees and businesses who work in close-knit, regional communities.

A scandal about to be made public, almost 1,000 employees, and no internal communication expertise.